info_outline Product returns

The products you ordered did not meet your expectations or you decided not to buy them? The product does not fit into the arrangement?

You can return it, you have 14 days to withdraw from the contract of sale concluded on the TW Meble Internet store.

Request procedure:

  1. If you have created a user account at store, log in person, go to your order history, view the order from which you wish to return the product and then click on return cached and follow the displayed instructions.
  2. If you bought a product without registering an account at store, follow the steps below:
  3. Fill out the return form

    Fill return form - file_download. Complete all required fields.

  4. Package and return products carefully


    Depending on the method of delivery and the products to be returned, send by courier to the following address:
    . TW Meble Daniel Pilarski
    ul. Jana Pawła II 203
    34-326 Pietrzykowice

  5. Replacement and Refund


    Refunds will be issued within 31 days of receipt and verification of returned products.